WELCOME TO THE BROOKSIDE TEAM
We are pleased you have chosen to “join hands” with our team of Brookside employees to provide professional real estate services for our residents, clients, and partners. Your attitude, willingness to work diligently, and willingness to cooperate with your fellow employees will determine both your success and the success of our company. We pledge to treat you fairly and honestly with dignity and decency. We appreciate the same from you. We value you as a person and as a Team Member. We strive to create a quality environment where we may work together to flourish and be the best that we can be.
Welcome to the team.
EACH SECTION BELOW MUST BE COMPLETED IN FULL BY ALL NEW EMPLOYEES
All new managers, assistants, and leasing consultants must be trained by an approve mentor.
You may request a mentor by clicking HERE.
FAIR HOUSING & SEXUAL HARASSMENT
Fair housing and sexual harassment courses must be completed before a new employee is put into a position to engage residents or applicants.
COADVANTAGE
All new Brookside employees should complete their onboarding packet through Clearco before their first day of employment. All new hires complete the first day paperwork with their Managers and it will be submitted to HR. HR will then set up new hires for registration within CoAdvantage. After Registration is completed, then the new hires are added into Kronos and can begin clocking in and out, if hourly. Registration must be completed on the new hire’s first day. CoAd is the source to timecards, payroll, trainings, and so much more.
ENTRATA
*MAINTENANCE EXEMPT
Entrata is Brookside's property management software. We use this software to keep track of residents and prospects, and to keep our properties running smoothly. Managers and Leasing Professionals should have access to Entrata. New employees should email to Gretchen at gjones@brooksideproperties.com on their first day to request an Entrata login.
ADDITIONAL NEW HIRE RESOURCES
Not first day requirements
ASSET PROTECT
Make sure your residents are covered! Here are some resources to teach you how to utilize Asset Protect.
ENTRATA RENT REPORTING
Entrata’s program to report resident’s on-time payments to the credit bureaus.
Contact Info: Email: Support@RentPlus.com
Phone Number: 855-388-5314
Chat: RentPlus.com
ENTRATA ASSISTANCE
The Entrata Assistance Team is available for general Entrata questions.
